FAQ
Texas • TREC-Safe
ThermalSight Pro FAQ
Straight answers about our specialty assessments, thermal imaging, reports, pricing, and what to expect on-site.
Scope Disclosure (Texas)
ThermalSight Pro provides limited-scope, non-invasive specialty assessments. We do not perform real estate home inspections as defined by the Texas Real Estate Commission (TREC), and our services are not performed under TREC Standards of Practice. This is not a substitute for a licensed home inspection.
Scope & Licensing
Is ThermalSight Pro a “home inspection”?
No. ThermalSight Pro provides specialty, limited-scope assessments focused on thermal imaging and selected systems.
We are not performing a real estate home inspection as defined by TREC, and we are not operating under TREC Standards of Practice.
Can I use your report in a real estate transaction?
You can share our report with anyone you choose (agent, seller, contractor), but it is a specialty assessment and
not a substitute for a licensed home inspection. Buyers who need a full inspection should hire a licensed home inspector.
What does “non-invasive” mean?
We do not cut drywall, remove insulation, open sealed systems, or dismantle equipment. We observe accessible areas and use tools
(including thermal imaging) to identify patterns and visible conditions.
Do you check code compliance?
No. We document observed conditions and visible safety concerns. Code compliance requires specialized evaluation and may require licensed trades
or other qualified professionals.
Thermal Imaging
What can thermal imaging reveal?
Thermal imaging shows temperature patterns on surfaces. These patterns may suggest insulation gaps, air leakage,
thermal bridging, HVAC distribution issues, or moisture-suspect areas. Thermal is a powerful screening tool, and we add context so it’s useful—not scary.
Does a “cool spot” always mean moisture?
Not always. Cool anomalies can be caused by air leakage, insulation voids, shading, duct effects, or actual moisture. We document the pattern,
location, and conditions, and we may recommend follow-up verification if needed.
Do you scan every wall and every room?
Scans are limited to the services selected and time on site. Many customers choose key areas (comfort complaints, exterior walls, ceilings, wet areas).
If you want broader coverage, we’ll recommend an upgrade scope.
What conditions make thermal imaging more accurate?
Strong temperature differences between indoors and outdoors improve visibility of insulation and air leakage patterns.
For moisture-suspect mapping, recent water use or an active issue can make patterns more noticeable. We’ll note conditions in the report.
HVAC System Evaluation
Is this the same as an HVAC tune-up?
No. Our HVAC service is a visual evaluation and documentation of accessible components and visible concerns.
Tune-ups and performance diagnostics may include measurements, adjustments, cleaning, and deeper testing depending on the contractor.
Will you tell me if my HVAC needs replacement?
We can document observed condition, age indicators, and visible concerns and recommend next steps. Replacement decisions should be based on a full
diagnostic evaluation and cost/benefit discussion.
Can you find duct leaks with thermal imaging?
Sometimes. Thermal patterns can suggest duct leakage or distribution issues, especially at ceiling supply paths or around boots.
Confirmation may require additional testing or targeted inspection.
Electrical Panel Scans
What does an electrical panel thermal scan do?
We use thermal imaging to identify heat patterns on accessible breakers and connections that may suggest abnormal loading or connection issues.
We document findings with images and recommend follow-up if needed.
Does a hot breaker mean it’s dangerous?
Not automatically. Some load is normal. What matters is temperature pattern, delta vs nearby components, and context.
We flag unusual patterns and recommend evaluation by a licensed electrician when appropriate.
Do you remove panel covers or touch wiring?
We do not dismantle electrical systems. Access varies by situation and safety. Our work is non-invasive and focused on visible/accessible components.
Plumbing & Moisture
Do you pressure test plumbing lines?
No. We document visible plumbing observations and moisture-suspect patterns (if selected). Pressure testing and concealed leak testing
require specialized equipment and may require licensed trades.
Can you tell me exactly where a leak is?
We can often narrow down likely areas based on patterns and symptoms, but exact source confirmation may require follow-up testing or access.
We’ll explain what we see and what verification steps make sense.
Reports
What’s included in the report?
A professional digital report with photos and thermal images (when applicable), plain-English explanations, a prioritized action list,
and clear limitations/scope notes.
How fast will I receive the report?
Typically the same day or next day depending on scope and the number of images captured. If you need a faster turnaround, ask at scheduling.
Can I share the report with my contractor or agent?
Yes. Reports are designed to be easy to share. They document observed conditions and suggested next steps clearly.
Pricing
How is pricing determined?
Pricing depends on home size, selected services, number of systems/panels, access conditions, and time on site.
Some offers may have limited scope and qualifying requirements.
Do you offer a starting-price special?
Yes (when available). Special offers typically cover a defined scope (example: 1 HVAC system, 1 electrical panel scan, ceiling scan).
Upgrades are optional if you want additional coverage.
Scheduling
How do I book an assessment?
Use the booking form on our site or contact us directly. We’ll confirm scope, access, and any special offer details before your appointment.
What should I do before the appointment?
Ensure access to the electrical panel, indoor HVAC equipment, attic access (if applicable), and the primary areas you want scanned.
If there are comfort issues, tell us which rooms and what times of day it’s most noticeable.
Do I need to be home?
Ideally yes for access and quick questions, but arrangements can be made if access is confirmed and the scope is clear.
Still have a question?
Send us a message and we’ll point you in the right direction.